Incident Forms

No business wants to fill out an incident form, but incidents happen! When they do it's important to demonstrate that we have handled the matter correctly. Businesses can use incident forms as part of their defence if things do go wrong. They are also an important learning tool, to ensure mistakes are not repeated. Incident forms can be used for almost anything out of the ordinary if a business feels lessons can be learned, including...

• Customer complaints regarding food
• Food poisoning incidents
• Workplace accidents
• Customer accidents
• Emergency events (e.g. flood, power loss)
• Allergic reactions to food